Privacy Policy

This Privacy Policy describes how Her Gentle Gut (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://hergentlegut.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

1. Name and Address of the Controller

Controller for the purposes of the General Data Protection Regulation (GDPR) and other data protection laws is:
Her Gentle Gut Compliance Dept.
AddressDrop
Email: hergentlegut@gmail.com
Website: https://hergentlegut.com

2. Definitions

To ensure transparency, we utilize terminology defined by the GDPR:

  • Personal Data: Any information relating to an identified or identifiable natural person ('data subject').
  • Processing: Any operation performed on personal data, such as collection, recording, storage, or use.
  • Controller: The entity which determines the purposes and means of the processing of personal data.

3. Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Device Information

  • Collected Data: Version of web browser, IP address, time zone, cookie information, and Site interaction data.
  • Purpose: To load the Site accurately and perform analytics to optimize our Services.
  • Source: Collected automatically via cookies, log files, and pixels.

Order Information

  • Collected Data: Name, billing/shipping address, payment info (credit card numbers), email, and phone number.
  • Purpose: To fulfill contracts, process payments, arrange shipping, and provide invoices/order confirmations.
  • Disclosure: Shared with our processor, Shopify Inc., and relevant fulfillment partners.

4. Cookies

Our website uses cookies to provide user-friendly services that would not be possible without the cookie setting. Cookies allow us to recognize our website users, remember items in your shopping cart, and optimize our offers.

You may, at any time, prevent the setting of cookies through your browser settings, though this may impact the functionality of our Site.

5. Sharing Personal Information

We share your Personal Information with service providers to help us provide our Services. For example:

  • Shopify: We use Shopify to power our online store. Read more here.
  • Compliance: We may share information to comply with laws, respond to lawful requests, or protect our rights.
  • Payment Providers: Data is shared with providers like PayPal to process transactions securely. PayPal Privacy.

6. Rights of the Data Subject

Under the GDPR and CCPA, you are entitled to the following rights:

  • Right of Access & Confirmation: The right to obtain copies of your data and confirm it is being processed.
  • Right to Rectification: The right to correct inaccurate personal data.
  • Right to Erasure (Right to be Forgotten): The right to request data deletion when it is no longer necessary.
  • Right to Object: The right to object to processing based on legitimate interests or direct marketing.

To exercise any of these rights, please contact our Compliance Dept. at hergentlegut@gmail.com.

7. Retention & Security

We have implemented numerous technical and organizational measures to ensure the protection of personal data. When you place an order, we retain your Order Information for our records unless and until you ask us to erase this information.

8. Policy Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.